The Team Behind
Your
AZUR
Support
Platinum Support With Arsynel
- 24/7 US-Based Support Engineers
- Fastest initial response: 1hr or less for high-severity support requests
- Escalation management for priority issues
- Pooled team of Platinum Support Managers provide account management
Microsoft Solutions Partner Designations
Modern Work
As a Solutions Partner for Modern Work, we showcase our extensive expertise in helping customers enhance productivity and transition to hybrid work with Microsoft 365.
Digital App Innovation (Azure)
As a Solutions Partner for Digital & App Innovation (Azure), we showcase our wide-ranging expertise in helping customers build, run, and manage applications across multiple clouds, on-premises, and at the edge, using the tools and frameworks of their choice.
Business Applications
As a Solutions Partner for Business Applications, we showcase our extensive expertise in delivering solutions using Dynamics 365 and Power Platform.
Data & AI (Azure)
As a Solutions Partner for Data & AI (Azure), we showcase our extensive expertise in helping customers manage data across multiple systems to develop analytics and AI solutions.
Security
As a Solutions Partner for Security, we showcase our extensive expertise in helping customers protect their entire organization with integrated security, compliance, and identity solutions.
| Range of support | Our Microsoft Cloud Licensing |
|---|---|
| Minimum response time | 30min - 1hr |
| Maximum severity | “A” (Critical business impact) |
| Unlimited 24x7 billing & subscription support | |
| Unlimited 24x7 technical support | |
| Non-Microsoft technologies running on Azure | Microsoft will assist Azure customers with issues associated with select non-Microsoft technologies. |
| Escalation management | |
| Support API | |
| Advisory services |
Guidance based on best practices to:
|
| Pooled service account management |
A pooled team dedicated to helping you get the most out of your Azure service:
|
Save Now & Later
Enjoy zero upfront costs and below-MSRP pricing, putting more money back in your pocket with M365 + TTT.
Experts on Staff
Our solutions architects and licensing engineers are just a phone call away.
Skip the Line
Gain direct access to U.S.-based Platinum Support through our exclusive partnership.
Manage On-Demand
24/7/365 access to a self-service portal for license and billing management at your fingertips.
Billing Simplified
Streamlined invoicing that eliminates the hassle of cloud accounting.
Seamless Transition
Seamlessly switch to TTT's discounted Microsoft licensing with zero downtime.
Our Microsoft Solutions
Crafted to help you accomplish more with cutting-edge Office apps, intelligent cloud services, and top-tier security.
Built to help you bring new solutions to life, addressing today’s challenges and shaping the future.
Stay secure and productive on any device, anywhere, with identity-driven and intelligent innovations.